Are you the key player of tomorrow committed to results and ensuring customer satisfaction? Do you have the drive and commitment to develop business and people to deliver best solutions to our customers?In that case we can offer you intriguing and challenging position within a company close to customers characterized by technical expertise and business development. We are seeking Service Manager to our office in Tampere to strengthen our service organization in Southern Finland.As a Service Manager you are based in Southern Finland area where Valmet has a large installed base in different customer industries. You and your team are responsible for delivering services in the fields of Valmet DNA, DCS, INFO, VII -applications and automation solutions to our paper, board and pulp customers in the area. Together with your colleagues and sales team you are responsible for service agreements, service sales and business in the area. Along the short-term targets, you have vision how to develop, generate and improve your team, business, and solutions further years to come. You should be energetic combined with the ability to work long-term and strategically, and to be a resource for our customers in terms of new ideas, products and services. To thrive in this role, you should obtain openminded attitude, leadership and negotiation skills. Sales and contract knowledge are a natural part of the job, as well as travelling to meet the customers in area. In this position you will be also a member of North East Europe service management team.RequirementsThe position requires technical expertise; therefore we see that you have an M.Sc./B.Sc. degree in automation, process technology or other relevant area and understanding of automation technology.As you are responsible for the service business and customer satisfaction in your area, you should have:Knowledge of Valmet Automation products, preferably DCS and INFOThe ability to be a resource for our customers in terms of new ideas, products and services.Good negotiation skills and contract knowledge.The ability to work long-term and strategically.Excellent social skills to build and maintain good relationships with both external and internal customers.Understanding of financial performance and factors effecting profitability.Readiness to travel in your region in order to visit our customers.Fluent Finnish and English skills.Experience from supervisor and/or sales position is appreciated.Experience from paper, board and/or pulp industry is appreciated.To thrive in this role, you are passionate about delivering the best results through your solution-oriented mindset and excellent organizing skills as well as developing attitude. Coping demanding negotiations and technically demanding products and solutions are in your DNA.We offerIn return, we offer you an interesting and challenging opportunity to join a leading technology company where you will enjoy working with skilled professionals which will create plenty of opportunities for professional development. In this role you can directly contribute to the company's success and be in a remarkable role in implementing our strategy.Additional informationFor more information, please contact Antti Jokiniemi, Manager, Paper Solutions Service by phone +358 505711455 or by email antti.jokiniemi (at) valmet.com.If you meet the criteria and feel like this is the right opportunity for you, please apply by filling out our electronic application form no later than 9th of June 2021. In addition to the general questionnaire, please provide your CV and salary request.Join the team! When everything works together .Valmet is where the best talent from a wide variety of backgrounds comes together. With 14,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customers' performance forward requires creativity, technological innovations, service know-how - and above all, teamwork.About us Apply

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Are you the new customer-focused Field Service Expert for Valmet's Automation Business line?Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise as a Service Specialist in Terre Haute, Indiana.As an Automation Service Specialist, you will work with our customers and your service team to provide services the customer has ordered. You will be based at a customer site performing the following: commissioning of new measurement equipment, preventive maintenance of the equipment and performing general service work. All while promoting service contracts, service upgrades, training and other service solutions that provide a value to the customer.In this role, you will be servicing Valmet's Automation equipment, including Quality Control Systems (QCS) and controls equipment that measures and analyzes some product quality at the customer's pulp/paper mill locations. The equipment utilizes the following: electricity, electronic boards, small valves, gaskets, network products, tubing, actuators, sensors, hand held configuration terminals, bearings, cabling, computers, pneumatics, water and air.What You'll Need:We are seeking candidates with two or four year degree from a technical college or university; additionally, 1-5 years related experience within an electronic and/or mechanical role; or equivalent combination of education and experience. Electrical and/or electronic knowledge is a requirement (Electro- Mechanical combined skill set is preferred). Pulp and Paper and/or Automation experience is a plus. Previous field service experience is a plus on QCS or DCS systems, controls systems, measurement systems or analytical type equipment utilizing electronic / electrical and mechanical skills. The location for this position will be at a customer site in Terre Haute, IN. Travel is occasionally required and would be a maximum of 10%. A valid driver's license is required.We Offer: We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a 401k with company match as well as company-funded pension.Please note that any offer of employment is contingent upon a background check and pre-employment physical and drug screen.Want to know more?http://www.valmet.com/automation Where everything works together Valmet is where the best talent from a wide variety of backgrounds comes together. With 14,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer's performance forward requires creativity, technological innovations, service know-how - and above all, teamwork. Join the team! www.valmet.com/careersAbout us Hae työpaikkaa

FNZ partners with major financial institutions to enable them to provide multi-channel wealth management services to their clients across direct, intermediated, and workplace channels. FNZ believes that enhancing client engagement, lowering costs, delivering a seamless service, and enabling personal solutions are key to helping people achieve their financial goals. Today, FNZ is trusted by more than 150 major financial institutions worldwide and there are now over $1 trillion assets under management on their platform. These represent the combined savings and investments of over 15 million customers worldwide who they are helping to achieve their financial goals. Read more here . FNZ is now looking for a proactive and customer-oriented Service Delivery Manager to join their team in Helsinki! As a Service Delivery Manager you will be responsible for the overall service delivery and relationship with key named client(s) in Nordics on a day to day basis. You'll act as a liaison between FNZ and the customer and you will have a primary responsibility for providing senior client management support, incorporating service delivery oversight and commercial management. With the help of FNZ Asset Services & Delivery, PMO, Sales, and Production Support teams you aim to exceed customer expectations. More specifically, your responsibilities include:Regular service reviews internally and with clients, identifying any areas of improvement required and discussing strategy and opportunities Taking full ownership of production, incident management and issue escalation Identifying and overseeing of SLA/KPI deliverables and contractual compliance so that customer satisfaction maintains above an acceptable level and in line with agreed service levels and processes Working closely with the client and demonstrate a proven ability to influence and lead the customer where necessary and desirable SLA-reporting and monthly meetings with internal and external stakeholders To succeed in this position, we hope that you have already gained some experience in Service Delivery -positions and you're already familiar with the financial services and wealth management -sector. As a person you're an enthusiastic team player and eager to share your expertise to make the collaboration between FNZ and its clients even more rewarding. Based on your previous experience, you're talented in communicating and building up trust with different stakeholders, even in high pressure situations. We also appreciate your active approach on developing internal processes, and creating strategies for service delivery optimization. FNZ can offer you:A front-row seat in a company that is actively involved in the transformation of the Wealth Management industry A strongly growing global company with a stable foundation that enables new opportunities and projects all around the world A fast-paced working environment, low hierarchy operations and dynamic culture also sparks inspiration A wide network of professionals in a company where every employee is valued and diversity is taken seriously A company where the rewarding is not tied to titles or years of experience, rather, where good performance is recognized and the salary rate is competitiveWe expect you to have:Solid working experience in Service Delivery / Account Management positions, preferably within Financial services or Wealth Management services Customer- and solution-oriented approach with the ability to work under pressure Good interaction skills and persuasiveness, while working with different stakeholders Fluent skills in Finnish and English. Skills in any of the Nordic languages are seen as beneficial, but not required Sounds like you? Please submit your CV and motivation letter in PDF-format by the latest 19th of January via our application system. Please also mention your salary request and the earliest possible starting date in your application documents. Remember to use the application system, we do not accept applications by email. For more information about the recruitment process contact aTalent's Recruitment Manager Roosa Lönnqvist (+358 50 421 0255, roosa.lonnqvist(at)atalent.fi), during the weeks 2 & 3 (10.-19.1.2022). In this position, you will be employed directly to FNZ.Positio IT project management, Liiketoiminnan kehitys Sijainti Helsinki Sopimustyyppi Täysipäiväinen, VakituinenHae viimeistään19.01.2022 Apply

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